| Q: How does zWebTülz feel about the issue of privacy? |
| A: zWebTulz.com is firmly committed to the privacy of customers and visitors to its websites. We are equally committed to the privacy of the data we collect for sites using our eService, and the visitors who frequent those sites. |
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| Q: Does zWebTülz have an official privacy policy? If so, where can I find it? |
| A: You'll find a link to the complete text of the Privacy Policy at the bottom of every page on the site, including this one. |
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| Q: Does zWebTülz collect personal information with its tracking code? |
| A: zWebTülz does NOT collect personal information such as name, age, phone number, mailing address or credit card numbers from visitors to our customer's websites. |
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| Q: What about combining personal information with web traffic information? |
| A: Since zWebTülz does not collect any personal information, we DO NOT combine traffic analysis information with personal information such as name, age, phone number and mailing address. |
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| Q: Does zWebTülz track people across multiple sites? |
| A: zWebTülz does NOT collect individual profile information for visitors across multiple sites and CANNOT aggregate information from any other sources about browsing patterns of individual visitors across multiple sites. |
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| Q: Does zWebTülz record my IP address? |
| A: Yes. IP addresses are recorded by every site on the internet. |
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| Q: Why does zWebTülz record my IP address? How is it used? |
| A: zWebTülz collects this information exclusively for the following uses: (1) anonymous statistical purposes; or (2) administration of our website and servers, and to improve our services. |
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| Q: I'm concerned about cookies. What are they? |
| A: Cookies are pieces of information that a website transfers to your computer's hard disk for record-keeping purposes. Cookies can make a website more useful by personalizing information for visitors and by storing information about your preferences on a particular site. The use of cookies is an industry standard, and many major websites use them to provide useful features for their customers. |
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| Q: How does zWebTülz use cookies? Should I be concerned? |
| A: zWebTülz uses cookies only to increase the accuracy and facilitate gathering the data necessary for our customers' reports. This includes information such as the time/date of the visit, the time/date of last visit, the page viewed, the referrer, transaction information for eCommerce pages, and other data. The cookies never include personal information such as name, mailing address, phone number, or credit card information. We have no way of collecting such information and visitors that we track cannot provide us with personal information even if they wanted to. Visitors can also accept or reject cookies. Most browsers are initially set up to accept cookies. If you would prefer, you can set your browser to reject cookies. |
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| Q: Are there disadvantages to rejecting cookies? |
| A: Many features of websites are dependent upon the use of cookies. Disabling cookies will prevent a user from taking full advantage of a website. From the zWebTülz perspective, if a visitor to a customer's website rejects cookies, zWebTülz captures only a subset of the information necessary to generate all traffic reports. |
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| Q: Does zWebTülz create individual profiles for visitors? |
| A: zWebTülz does NOT create individual profiles for visitors. Unlike other tracking services, we do not have a database of individual profiles for each visitor. zWebTülz collects data in aggregate form, and data is neither recorded nor stored for individual visitors. |
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| Q: I'm a zWebTülz customer. You collect data on my site traffic. How confidential is my site information? |
| A: We treat all the statistical information we compile for your website as confidential. Only you and those to whom you have given usernames and passwords can access the statistics about your website. To ensure this privacy, our Data Center is protected by state of the art security technology, such as firewalls and security analyzers. |
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| Q: Does zWebTülz have unlimited access to my confidential information? |
| A: zWebTülz has limited access to your data. zWebTulz.com will not access, modify, or otherwise divulge the statistical information we compile for your site except for the express purpose of generating reports which have been authorized by you, or unless acting under a good faith belief that such action is necessary to: (1) conform to legal requirements or comply with legal process; (2) protect and defend the rights or property of zWebTülz; (3) enforce the zWebTülz Terms of Service; or (4) troubleshoot any service problems. |
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| Q: Will zWebTülz make my site data public? |
| A: No site-specific data are ever divulged. We compile global Internet statistics from the data we collect for each of the sites we service. This information is presented only in an aggregate form, and in no event will we present specific site data without permission. |
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| Q: The information I gave you when I signed up -- do you put it in a cookie? |
| A: zWebTülz does not store such information as a cookie. |
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| Q: What does zWebTülz do with that information? |
| A: Our site's registration form may require users who signed up for our service to give us contact information (such as their name and e-mail address), and financial information (such as their credit card numbers). Personal and financial information that is collected is used to check the user's qualifications for registration and to bill the user for products and services. We may also use this information to contact you when necessary, send you information about our company or send you promotional material from some of our partners. |
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| Q: I can't find the answer to my privacy question here on the site. What should I do? |
| A: If you have any questions or comments about this policy, our services, or your experience with zWebTülz, you can use the Feedback page on our site. |
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